If you have any questions about your online order and/or suggestions, please email us at: customercare@lauraaparicio.com or info@lauraaparicio.com.

For any inquiries or suggestions, we are available on our WhatsApp.

Customer service hours:
Monday – Friday, 9 AM – 5 PM (Colombia)

General inquiries:

For wholesale inquiries: wholesale@lauraaparicio.com
For press-related inquiries: press@lauraaparicio.com

Our products are made to order, with a production time of 10-12 days and delivery within 3-5 business days. We are dedicated to conscious and responsible manufacturing, reducing overproduction. By producing only on demand, we promote more sustainable consumption.

Delivery times are estimates and may vary, especially for rural addresses, which may experience longer shipping times. All orders are shipped via FedEx or DHL.

If you are interested in custom garments, please contact us at info@lauraaparicio.com or through our WhatsApp. We will be happy to provide you with more information and assist with your request.

To request modifications or adjustments to a garment, please contact us at info@lauraaparicio.com or via our WhatsApp. We will be happy to provide you with more information about the available options.

If your garment is not the right size, please contact our customer service. Please note that all purchases are subject to our exchange and return policies.